Please please please, beware of this place!!!!!!
I wish I can give this place negative stars. The owner Peter is such a crook and condescending, everybody should find other place for any auto repairs. I went to get body work done for my father's car. Peter told us we have to replace the part and gave us an estimate. We agreed on price based on replacement of the part and dropped off car for the body work. When the car was ready after extra week of delay, we found out instead of replacing the part we agreed on, he repaired the part. He said he did it so he can save us money. But funny thing is, he didn't give us any discount or gave me a call to notify me with any changes. Also we couldn't pick up the car that day because car wasn't completely fixed. On following morning at 5:45am, he sent me an email with revised estimate changed with 'repair'. What kind of business practice is this. He gives you an estimate to get the job and changes his estimate after completing the body work and he doesn't even tell you. And he keeps extra savings in his pocket ???
I wish I knew!
One more thing, he was asking for money even before he was going over the work he has done.
this is my second car i brought towne auto. the first car was a pearl white subaru. satin pearl white is one of the hardest colors to match perfect and most shops will turn you away. not towne auto. they took my subaru and fully replaced and painted my bumper to near perfect match. after loving the work on my subaru i brought towne auto my 00 integra type r with a custom color paint job.... now i went to 4 other shops before going to towne to get ideas of price ect on color matching my damaged fender. towne was THE ONLY SHOP THAT SAID "WE CAN DO IT" . a custom color is hard to get perfect without a color code. towne came through and did an amazing job. the owner made sure the work was perfect and when i got the car i was shocked it was spot on. you can bring your car here with no worries and expect top notch work. the owner could smile a bit more but his work is very good. i would highly recommend towne auto.
Excellent service, quality and attention to detail. Peter Melillo along with his team took care of every detail down to the washing of my vehicle. Would recommend to anyone. From minor damage to major damage they get it right the first time.
Fantastic job overall. This company has their ups and downs, but they got the work done. You deserve the five stars.
I don't usually post any reviews, but I was so upset, I don't want any others to go through the same. It's not just about money. It's matter of ethics and principle!!!!
Even my rental car place people knew about Peter and said they stopped doing business with him few years ago.
Came good vibe good energy huge fish and Maria at the front desk is a wonderful help , thankyou towne auto
Towne Auto Restoration Collision Specialists is a US Car Repair based in Randolph, New Jersey. Towne Auto Restoration Collision Specialists is located at 1052 NJ-10, Randolph, NJ 07869, USA.
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