Ben, the other store manager, was great, by the way.
This is the largest ReStore I have been in and it is the one with the most useful things in it.
We found and paid for a beautiful dresser at this location on a Saturday. I took off work and came back four days later with a UHaul to pick up my furniture and they had sold it to someone else. I spent $150 on rental, mileage, and gas on a truck for no reason. Normally I would be more understanding, but the store manager Gail was very unhelpful and rude to us.
We liked shopping here because they have a good selection and we don't have much money to spend on furniture, but since Gail seems to be more interested in saying she works for Habitat for Humanity than actually being a humanitarian, we won't be returning. Gail, get out of customer service. You are bad at it and it does not suit you.
I always enjoy going there and finding Treasures to buy. It's such a good cause to support.
Nice and lovely place of you are looking for REAL wood , not that composite stuff sold in department stores. I love it here because you can find a little of everything. If you are into vintage this is the place.
Large selection and reasonable prices. Friendly and helpful staff. The checkout lines can be long on sale days but they usually move quickly.
Gail was incredibly rude and unresponsive in regards to how much their store had inconvenienced and cost us. She refused to give us any sort of help or compensation. I asked for a discount coupon for next time since I was now out $150 and a day's work because of her store, and her response was, "Well, we're a non-profit, so..." Then when my girlfriend asked if she could at least keep an eye out for a replacement for us since we live 45 minutes away, she said, "We don't typically do that." You probably don't typically screw over your customers either, but this isn't a typical situation.
Morris Habitat For Humanity Restore is a US Furniture Store based in Randolph, New Jersey. Morris Habitat For Humanity Restore is located at 274 S Salem St, Randolph, NJ 07869, USA.
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